Terms & Conditions in short
By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Tangent Garment Care, you warrant that you are at least 18 years old or have parents’ permission to buy from us. All personal information you provide us with or that we obtain will be handled by Tangent Garment Care as responsible for the personal information. Events outside Tangent Garment Care’s control shall be considered force majeure. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Card information is transmitted over secure SSL encryption and is not stored. Tangent Garment Care reserves the right to amend any information without prior notice.

Terms & Conditions
Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Tangent Garment Care, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Tangent Garment Care for the sale and supply of any products. None of these terms & conditions affects your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information
All personal information you provide us with or that we obtain will be handled by Tangent Garment Care as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Tangent Garment Care and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Tangent Garment Care to delete or correct the information held about you. By accepting the Tangent Garment Care Conditions, you agree to the above.

Force Majeure
Events outside Tangent Garment Care’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Tangent Garment Care is released from Tangent Garment Care’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment
All products remain Tangent Garment Care’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Tangent Garment Care.
All transfers conducted through Tangent Garment Care are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Shipping policy
Orders are shipped on business days only (Monday-Friday). Orders are shipped within Europe. For in-stock items your order should be processed and ship within 24 hours after order verification and credit approval.

Our Return Policy in short
Contact Tangent Garment Care before returning any items. You can return the product within 14 days of delivery. The product must be in new condition. To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’. If a package is unclaimed you might have to pay a handling fee.

Return Policy
Please contact Tangent Garment Care before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Tangent Garment Care and gives information relevant and the reason for complaint.

Return Conditions
You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Tangent Garment Care suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Tangent Garment Care will make a refund of eligible returns. The easiest way is to e-mail it to us along with a brief description of your case.

Returning A Package
If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. Tangent Garment Care is not responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages
For packages that are not cashed at your post office within 14 days, Tangent Garment Care reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.

Cookies
Tangent Garment Care uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, cannot contain viruses and occupies virtually no space on your hard drive.

Additional Information
Tangent Garment Care reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Tangent Garment Care has the right to cancel the order and refund any amount paid in the best way.

All enquiries: order@tangentgc.com